Dr Lewis-Smith Psychology
Privacy Policy
Last updated: 22nd September 2026
Introduction
Dr. Iona Lewis-Smith is committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what personal information is collected through this website, how it is used, how it is stored, and your rights regarding your personal data.
Data Controller
The Data Controller is:
Dr. Iona Lewis-Smith
Clinical Psychologist
Email: drlewis-smithpsychology@proton.me
Dr. Iona Lewis-Smith is registered with the Information Commissioner's Office (ICO).
Information collected through this website
When you contact me through this website, I may collect:
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Your full name
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Email address
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Telephone number
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The information you include in your enquiry message
I would advise against including highly sensitive personal or medical information in your initial website enquiry. Please do not provide personal information about other people.
How your information will be used
Information submitted through the website is used to:
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Respond to your enquiry
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Provide information about services
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Arrange an initial consultation where appropriate
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Maintain records of communications
Your information will not be used for marketing purposes without your explicit consent.
Lawful basis for processing
Under UK GDPR, personal information submitted through this website is processed on the basis of:
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Legitimate Interests: to respond to enquiries and provide information about professional services
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Contract: where information is necessary to arrange or provide psychological services
How your information is stored
Information submitted through the website may be stored within:
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Secure email systems
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Password-protected devices
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Secure cloud-based systems used for professional practice administration
Access to personal information is restricted to Dr. Iona Lewis-Smith.
Sharing your information
Your personal information will be treated confidentially and will not be shared with third parties except:
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Where you have provided consent
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Where there is a legal obligation to do so
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Where disclosure is necessary to protect someone's safety
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As required for professional safeguarding responsibilities
Data retention
Website enquiry information is retained for up to two years unless an ongoing professional relationship is established.
If you become a therapy client, your information will be managed in accordance with the Practice Privacy Policy and professional record-keeping requirements.
Cookies and website analytics
This website may use cookies and similar technologies to ensure the website functions correctly and to understand how visitors use the site.
You can control cookie settings through your browser preferences.
If analytics tools are used (for example Google Analytics), they collect anonymous statistical information and do not identify individual visitors.
Links to other websites
This website may contain links to external websites. Once you leave this website, I am not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies separately.
Your rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion of your personal data where applicable
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Object to or restrict processing
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Withdraw consent where consent is the lawful basis for processing
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Lodge a complaint with the Information Commissioner's Office (ICO)
Information about your rights can be found on the ICO website.
Contact me
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Dr. Iona Lewis-Smith
Email: drlewis-smithpsychology@proton.me
Changes to this privacy policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated revision date.